Gaming is entertainment, not a burden. At hbajhe, we want you to stay in control at all times. Our Responsible Gaming tools are here to keep you healthy and happy.
At hbajhe, we firmly believe that online gaming and betting should be a form of entertainment — just like watching a movie or playing cricket. But when entertainment turns into addiction, it stops being fun.
Responsible gaming isn't just about self-control — it means playing with a healthy mindset, knowing when to stop, how much it's okay to spend, and how to keep a level head after a loss. hbajhe is with you every step of the way.
Our Responsible Gaming program is built with real life in mind. Here you'll find tools to set limits, take breaks, exclude yourself, and get help whenever you need it.
We will never encourage you to play beyond your means. Your well-being matters more to us than our business.
Play for entertainment only, not as a way to make money.
Set a budget in advance and stick to it.
Do not chase your losses by placing more bets to try to recover money you have lost.
Set a time limit for playing and take regular breaks.
Stay connected with family and friends.
If something feels wrong, do not hesitate to reach out for help right away.
Do not play while under the influence of alcohol or when you are under stress.
Hbajhe gives you four powerful tools to decide for yourself how much you play.
Set your own daily, weekly, or monthly deposit cap. Once set, lowering the limit takes effect immediately, but increasing it requires a 24-hour waiting period.
Effective ImmediatelyTake a break lasting anywhere from 1 day to 6 weeks. During this time you will not be able to log in to your account. The period can be extended before it ends, but it cannot be shortened.
Flexible Time LimitsExclude yourself from the platform for a period of 3 months to 5 years. Once this option is activated, it cannot be cancelled before the period ends.
Long-Term ProtectionYou'll receive pop-up notifications at regular intervals showing how long you've been playing and how much you've spent. This helps keep you aware.
Raising AwarenessGaming addiction doesn't happen overnight — it builds gradually. Watch out for the signs below, as they may indicate a problem:
You're spending more than your set budget and feeling regret afterward.
After a loss, continuing to bet thinking one more round will turn things around.
Your relationships with family or friends are suffering because of gaming.
Staying up late to play and struggling to focus at work.
You're hiding or lying to family about how much you're playing.
You feel angry, anxious, or restless when you can't play.
Ask yourself the questions below. If you answer "Yes" to more than three, consider reaching out for help.
Do I end up spending more than the budget I set?
When I lose, do I feel the urge to bet more to win it back?
Am I neglecting work, studies, or family to play?
Am I getting into arguments with family over gaming?
Have I borrowed money — or am I thinking about it — just to fund my gaming?
Do I want to stop but find I can't?
Has gaming become my only way to relieve stress?
Reaching out for help may feel daunting, but the process is actually straightforward. Just follow the steps below.
The first step is recognizing the problem yourself. This is both the most important and the most difficult step.
Reach out to our team via live chat or email. We will not judge — we are here to help.
Start a Self-Exclusion or Cooling-Off Period. This will give you some distance.
Lean on family or friends for support. Fighting this alone is hard, so keep someone close.
If needed, consult a mental health professional. Addiction is a treatable condition.
Our expert team is ready to help with any Responsible Gaming concerns.
We don't maintain a Responsible Gaming policy just to check a box — it's a core part of who we are.
Age verification is mandatory at registration. Minors are not permitted to access the platform under any circumstances.
Our system automatically detects unusual playing patterns and sends alerts when needed.
Our customer support team is specially trained and compassionate when it comes to Responsible Gaming.
Once a Self-Exclusion or Cooling-Off Period begins, it cannot be cancelled before the period ends — this is in place to genuinely protect you.
Whenever you need help, we are here for you — no questions asked, no judgment.
We regularly review our Responsible Gaming policy and follow best practices.
Find answers to the most frequently asked questions here.
Play responsibly, stay within your limits, and enjoy gaming the way it's meant to be. hbajhe is always here for you.